Acceptable use policy

Last updated 24 June 2026

This Acceptable Use Policy sets out what you may and may not do when using the brulee platform and related services (the “Service”). It forms part of, and uses the defined terms from, our Terms of Service. Breaching this policy is a material breach of those Terms.

1. Who this applies to

This policy applies to you and to every Authorised User you permit to access the Service under your account. You are responsible for making sure your Authorised Users understand and follow it, and for their conduct on the Service.

2. What you must not do

You must not, and must not permit anyone else to:

• Use the Service for any unlawful purpose, or in breach of any applicable law, regulation or third-party right.
• Infringe the intellectual property, privacy, or other rights of any person — including uploading content you do not have the right to use.
• Upload or transmit malware, or otherwise interfere with, disrupt, or attempt to gain unauthorised access to the Service, its infrastructure, or other users’ accounts or data.
• Probe, scan or test the vulnerability of the Service, or breach or circumvent any security or authentication measure, without our prior written authorisation.
• Scrape, harvest or systematically extract data from the Service, or access it by any automated means, except through interfaces and to the extent we expressly permit.
• Reverse engineer, decompile, or attempt to derive the source code of the Service, except to the extent the law permits despite this restriction.
• Resell, sublicense, or make the Service available to third parties as a service bureau, except as we expressly permit.
• Circumvent, disable or interfere with usage limits, metering, billing, or subscription controls.
• Misuse AI Features — including attempting to generate unlawful, deceptive, or harmful content, or relying on AI output for customer-facing actions without the review and approval the Terms require.
• Use the Service to send unlawful, deceptive, or unsolicited commercial electronic messages, or otherwise in breach of the Spam Act 2003 (Cth) — you are responsible for obtaining the required consent and providing a working unsubscribe option for messages you send to your own customers.
• Impersonate any person or misrepresent your affiliation, or use the Service to store or process data you are not authorised to handle.
• Place an unreasonable or disproportionately large load on the Service’s infrastructure, or otherwise act in a way that degrades the Service for others.

3. Reporting misuse

If you become aware of any breach of this policy, a security vulnerability, or any misuse of the Service, please tell us promptly at hello@bruleepos.com.au. If you are reporting a suspected security issue, please give us a reasonable opportunity to investigate and respond before disclosing it publicly.

4. Consequences of breach

If we reasonably believe you have breached this policy, we may take action consistent with our Terms of Service — including removing offending content, suspending or limiting access, or terminating your account. Where the breach poses a risk to security, other users, or our compliance with the law, we may act immediately. Where practical and lawful, we will give you notice and an opportunity to fix the problem first.

See all of our legal & terms documents.